Best Western Plus Madison-Huntsville Hotel, Madison

I used my points to pay for two King Suites at this hotel for my family vacation. The rooms were clean and quite sizeable, though the bathroom was small and outdated with bugs. The service was generally friendly, except for a cleaning lady who kept knocking on my door. The location was perfect, close to the airport and major highway. The dining options were typical but delicious, with a variety of breakfast items. The facilities were decent overall.

I used my points to pay for two King Suites for my family vacation, but the rooms were disappointing. They were old, stuffy, and had a dog room smell. The bathroom was small, outdated, and even had bugs. We only lasted one night before moving to another hotel.

The hotel is like stepping back to the old Best Western days with some issues that needed attention, but it did cool down the room. The service was friendly and helpful, although smoking odor lingered in the hallways. The location, close to the airport and major highways, was a highlight. The dining was better than expected with hot options available until 10 am.